Frequently Asked Questions
Everything you need to know about shopping with LYRA.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At LYRA, we prioritize eco-friendly fabrics. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery's progress.